At Rupsaj, we aim to deliver your orders quickly, safely, and affordably across Bangladesh. Please read our shipping policy below to understand how we handle deliveries.
1. Delivery Coverage
We currently deliver to all districts in Bangladesh through reliable courier partners such as Sundarban, SA Paribahan, and Pathao Courier.
2. Delivery Time
Inside Dhaka: 1–3 working days
Outside Dhaka: 2–5 working days
Remote or hard-to-reach areas may require extra time.
Note: Delivery times may vary slightly depending on product availability, holidays, or courier delays.
3. Delivery Charges
Inside Dhaka: ৳60–৳80
Outside Dhaka: ৳100–৳130
Charges may vary depending on package size and courier.
Delivery charge will be clearly mentioned during checkout before you place the order.
4. Cash on Delivery (COD)
COD is available in most locations.
A small service fee may apply depending on your area.
Please keep the exact amount ready to avoid delay.
5. Advance Payment
For certain products or high-value orders, we may request advance payment via:
bKash / Nagad / Bank Transfer
Details will be shared with you after order confirmation.
6. Delivery Issues
If your product is delayed or you have delivery concerns, please contact us at:
Phone / WhatsApp: +8801338263257
Email: rupsajbd@gmail.com
Damaged or missing items must be reported within 24 hours of delivery.
7. Undelivered Packages
If a customer is unavailable or refuses to receive the order multiple times without valid reason, we may cancel the order or restrict future COD orders.
We are committed to ensuring that your shopping experience at Rupsaj is smooth, timely, and worry-free.
